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  • Roadmap (Q2 2026)

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Roadmap

Roadmap board outlines the strategic direction and key milestones for our product development.
Conversation Threading: Ability to add multiple participants to tickets
1
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in progress
Add Device counts from Ninja Into billing.
Add the ability to import device counts from Ninja One for easy billing. These counts should separate, Workstations, Servers, NMS Systems, Cloud Monitors. (Basically segmented by device type. A +1 for this would be having this sync to the products page, allowing us to easily set a specific price for device type. Then being able to add X devices would auto populate that device type and the customers qty!
1
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Integrations
·
in progress
Notify on SLA Experation
Add the ability to send an email when the SLA is overdue
1
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Ticketing
·
in progress
Custom Branding / white labeling
4
·
in progress
AI Integration with Service Desk
3
·
in progress
API Access for vendors
1
·
in progress
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