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Feature Requests
32
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Under Review
1
Integrate with Level RMM
Feature Requests
1
Simplify Ultimate chat agent login
Feature Requests
1
Integrate with Whatsapp Business
Feature Requests
2
Documentation and secure storage of user credentials
Feature Requests
1
Integration - Quickbooks
Feature Requests
1
Service Desk - Dispatch Portal
Feature Requests
1
Procurement and Inventory Control
Feature Requests
3
Integration - Pax8
Feature Requests
1
RTL support
Feature Requests
Planned
1
Service Desk - Ticket Automation
Feature Requests
2
Screen record and Screenshot in chat
Feature Requests
1
Ticket Routing automation
Feature Requests
1
Resource & user permissions
Feature Requests
1
Service Desk - IT Requests
Feature Requests
1
Adding custom resource types
Feature Requests
1
Ticket approval from customer / user manager
Feature Requests
2
Service Desk - Recurring Tasks
Feature Requests
2
Service Desk - SLA Priority matrix
Feature Requests
2
Service Desk - Dispatcher portal
Feature Requests
2
Custom Branding / white labeling
Feature Requests
1
Mobile App Resources
Feature Requests
In Progress
1
Option to send feedback for tickets on email
Feature Requests
1
"Own mail server" for MSPs for email communication
Feature Requests
1
Teams app for end users
Feature Requests
1
Integrating time sheet to QA board
Feature Requests
1
Time entries version history
Feature Requests
1
Migration and Integration - PSA tools
Feature Requests
1
AI Integration with Service Desk
Feature Requests
2
Billing and Invoicing
Feature Requests
1
Reports and Analytics
Feature Requests
2
Integration with RMM - Datto, CW Automate & Kaseya
Feature Requests
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