DeskDay
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Feature Requests
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Feature Requests

The feature request board is a dedicated space for collecting, organising, and prioritising user suggestions and ideas for product enhancements.
Integration - SaaS Alerts
https://manage.saasalerts.com/ It's a major tool from Kaseya and having the ability to integrate it into ticketing would automate a lot for us I imagine other orgs. Handling this manually at the moment.
0
Zabbix Integration
Integration with Zabbix within DeskDay to Monitor IT infrastructure components
1
Integrate with Whatsapp Business
If you integrate with Whatsapp Business that would be awesome.
1
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Mobile
·
under review
Integrate with Cyberqp
Integrate with Cyberqp
1
·
under review
Integrate with superops
Integration with Superops
1
·
under review
Procurement and Inventory Control
1
·
CSA
·
under review
Screen record and Screenshot in chat
2
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CSA
·
planned
Integration with RMM - Datto, CW Automate & Kaseya
1
·
in progress
Simplify Ultimate chat agent login
Make it possible to login the chat agent with a simple one-time code or attach it to my console based on the e-mail adres and let the administrator decide if it is allowed.
1
·
under review
Documentation and secure storage of user credentials
1
·
CSA
·
under review
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