Expand the conversation feed in the ticket
complete
A
Antal
I love the conversation feed but when an e-mail is received or sent it just says 'Email Note' and you have to click to open.
Consider displaying the e-mail and content and make a smart filter to filter out the signature, maybe this can be done with AI or search/filter for repetitive texts below an e-mail and don't show them.
B
BASIL
complete
B
BASIL
We've updated our chat design to showcase both the email and its content directly on the chat screen.
We've included the feedback to implement smart filter in our backlog, we will plan to address this enhancement soon.
B
BASIL
closed
V
Vineet R.S.
in progress