new
improved
fixed
Product updates 2024.12.31
- Released the beta version of custom mailbox integration for Google and O365.
- Enhanced the announcement feature with email templates.
- Fixed issues with missing scheduled announcements.
- The offer contents for year end and the coupon codes have been removed.
- Addressed missing ticket notifications of team members in the System App for mangers.
- Prevented expired announcements from being removed from the notification screen.
- Blocked Ninja alert tickets from generating for MSPs with expired subscriptions.
- Fixed the disappearing user connection schedule message after refreshing.
- Addressed missing notifications when a customer or user is changed in a ticket, project, or task.
- Fixed the issue of two timers running simultaneously on a single ticket in the Watchlist.
- Changed the announcement timestamp from created time to received time.
- Updated regards section on emails when a customer user is locked.
- Resolved issues with duplicate time in Assignees & Schedule.
- Fixed toaster message when a locked resource attempts to log in.
- Resolved the issue of new SSO users being added as privileged users instead of normal users.
- Resolved the issue of announcements being sent to all users even after some were removed.
- Fixed the alert for expiry time validation and made the "Send" button non-clickable until corrected.
- Added validation for deselect both announcement channels IT Connect and Email.
- Blocked the deletion of SSO users from the customer section.
- Fixed the error when logging into IT-Connect Mobile and IT-Connect Teams simultaneously.
- Changed the Announcement Push Notification to display the title instead of the description.
- Resolved error encountered during login to NinjaOne before the DeskDay integration page loads.
- Resolved the issue of announcements being sent to all users instead of the selected users.
- Corrected the customer count while editing announcements from drafts.
- Fixed design breaks caused by long addresses in the company profile and customer sections.
- Fixed incorrect invoice amounts when switching between "Consolidated" and "Detailed" types in the Ready-to-Bill section.
- Resolved the old promo codes and discounts reappearing after re-subscribing without the code.
- Fixed issues with scrolling canned notes.
- Set the home board as the default board automatically when a default board is deleted.
- Fixed auto-scrolling in the assignee list when selecting the last assignee.
- Disabled the merge button in the ticket merge drawer when no tickets are selected.
- Changed the "Title" field in archived tickets to "Date Archived."
- Fixed missing notifications when scheduled assignees are removed in UAT.
- Resolved UI breakdown issues on the announcement preview screen.
- Prevented time entries from being removed in Ready-to-Bill when unselected.
- Blocked duplicate data/items in configurations.
- Ensured site contact persons update automatically when the customer's primary contact changes.
- Fixed errors when creating resources after modifying the case of the email ID.
- Adjusted "Note & Time" to save based on the resource's time zone.
- Fixed subscription promo code persistence after switching from monthly to yearly plans.
- Ensured ticket title changes reflect in pinned tickets.
- Blocked ticket creation for inactive resources.
- Addressed missing site details for certain SSO users.
- Blocked SSO user additions via the manual user creation
- Added notifications for ticket assignment via bulk action on ticket table.
- Fixed missing time entries for the first day of the week in timesheets.
- Added a toaster notification when activating contracts.
- Removed upcoming activities for closed tickets on the homepage.
- Fixed "Oops, the task doesn't exist" error in sample notifications.
- Resolved UI break issues in the billing template configuration.