new
improved
fixed
Product Release Notes 2025.03.31
New Features & Enhancements:
- Added the ability to copy and paste images or screenshots directly into chats, displaying image previews in the chat window instead of attachments.
- Revamped the notification settings with enhanced controls, allowing notifications to be managed per channel based on roles and permissions.
- Introduced a global settings option for customer notification preferences.
- Added an option to control notifications for each notification channel individually, instead of applying a single setting for all channels.
- Added fixed critical reports for resources, customers, and users.
- The latest versions of IT-Connect applications.
Security & Compliance Updates:
- Limited signups on DeskDay to business email addresses.
- Added a restriction on card payments, allowing only two charges per card per day.
- Implemented a security measure to block payments if the card country and IP country do not match.
Bug Fixes & Improvements:
- Fixed an issue where recurring invoices were not generating randomly.
- Resolved an issue where the 'Task Billable' option was always enabled and could not be updated.
- Introduced a "SUPER MANAGER" badge for Customer Owners in the Customer Details section.
- Fixed duplicate Time Entry appearing in invoices when sending a Fixed Contract from 'Ready to Bill' in CST.
- Resolved an issue where Customer-User accounts were getting locked when attempting to log in through the Resource Login Portal.
- Fixed miscalculations in split time entries in the timesheet, which caused incorrect total time to display in the ticket table.
- Addressed an issue where changes made to time entries of a task in the timesheet were not updating.
- Updated the Activity ID format so that all IDs start with the common prefix 'AT'.
- Fixed missing ticket summaries in the chat section for both web and IT Connect tickets.
- Fixed an issue where deducting time from a Time Entry in a Ticket also applied the deduction to all split entries in the Timesheet.
- Resolved an issue where deducted time added from notes and time entries did not appear in the timesheets.
- Fixed an issue where contract and work roles were not being saved for activities in timesheets.
- Added a Discord menu option to the profile modal list.
- Fixed an issue preventing the activation of recurring invoices from the invoice detail page.
- Updated first name, last name, and company name validations in signup.
- Fixed an issue where recurring invoices were not becoming inactive after their expiration date.
- Updated the content message for IT Connect latest version update modal
- Fixed missing Ticket Owner details inside ticket properties.
- Fixed missing toaster for inactive SSO user attempts to login in Teams app.
- Fixed an issue where chat messages were still being sent via email even after the account was deleted or deactivated.
- Fixed missing and duplicate push notifications for Announcements.
- Fixed missing toaster notification when resetting passwords in the IT-Connect Teams app.
- Resolved an issue where recurring invoices generated after the contract end date were not setting the contract value to zero.
- Fixed an issue where activities linked to Fixed Contracts were not listed under 'Ready To Bill.'
- Fixed an issue where notes and time entries could still be edited for cancelled and closed tickets.
- Fixed an issue where contracts were not becoming inactive when the end date was exceeded.