• Made NinjaOne publicly accessible for all customers.
  • Released Beta version of QuickBooks integration to select customers.
  • Updated notification content to align across all the available channels.
  • Added the option to edit invoices which already sent.
  • Introduced a "Notify Me" button for available integrations.
  • Resolved issues with time entries in reopened tasks under the "Ready to Bill" section.
  • Fixed message notification errors when a chat is initiated by a customer user.
  • Addressed issues with invoice amounts when editing invoices and adding tax.
  • Resolved issue with creating invoices with a zero amount.
  • Updated the privileged user badge and gradient border on the user overview page.
  • Removed empty rows being added to invoices from the "Ready to Bill" section.
  • Fixed UI issues in the "View More Details" drawer in tickets.
  • Added logout button for expired Admin resource accounts.
  • Restricted "New" status for tickets/projects/tasks to newly added items only.
  • Disabled 'Lock Account' button for non-activated resource accounts.
  • Resolved issue with changing ticket status while the timer is running.
  • Fixed problem with generating invoices after adding a template in "Ready to Bill."
  • Addressed getting error when resetting passwords with previously used passwords.
  • Resolved issues with reopening tickets whose invoices were saved as drafts.
  • Fixed issue with toaster notifications when deleting a sample user.
  • Resolved issue preventing updates to templates in billing settings.
  • Fixed "Invoice ID already exists" issue occurring randomly on older accounts,
  • Ensured invoice IDs are unique across an MSP.
  • Fixed issue with truncating initial zeros in autogenerated invoice numbers.
  • Resolved issues with updating billing settings in the control center.
  • Updated toaster notification when logging in with SSO for Customer Users.
  • Fixed "Forgot Password" link appearing for non-activated MSP accounts in production.
  • Addressed issue when selecting all checkboxes and trying to delete all customer users.
  • Fixed chat issues in pinned tickets.
  • Resolved duplicate timers appearing in the Watchlist.
  • Fixed issues with activating users through the resend activation link.
  • Resolved automatic update issues for customer's primary contact in customer details.
  • Blocked reset password emails for inactive resources.
  • Added toaster notification for inactive users attempting to log into the IT-Connect.
  • Ensured customer names are unique during updates.
  • Fixed ticket update issues for reopening tickets with feedback.
  • Resolved "Error while updating" when entering long addresses in the subscription.
  • Added currency symbols to price/amount fields in the product and expense modals in billing configurations.
  • Fixed UI issues in the "Others" section of invoice contacts within the customer modal.
  • Resolved issues with adding users to "Others" in invoice contacts in Billing and Invoice.
  • Fixed problems updating contact numbers in the customer site creation form.
  • Fixed "Oops, the task doesn’t exist" error when opening sample task notifications.
  • Added toaster notification for scheduled connections with tech.
  • Fixed issue with non-billable time entries appearing in the "Ready to Bill" section.
  • Resolved problems where non-billable status showed for billable items.
  • Addressed duplication issues in the "Ready to Bill" section when reopening tasks.
  • Fixed invoice total discrepancies when switching from the default template to another one.
  • Resolved issues editing time entries on tickets in billing services.
  • Fixed errors when creating invoices using the summarized template.
  • Resolved issues with detailed type invoices during the generation and saving process.
  • Fixed missing mail body and subject in the detailed template for sending invoices.
  • Updated toaster notification for product additions.
  • Added currency symbols in the invoice table list.
  • Added toaster notification when updating an expense.
  • Updated required field validation messages on the tax configuration page.
  • Make the description field optional for creating tickets.
  • Added a character limit for the Tax label field.
  • Fixed issues with hybrid work types and senior technician roles on invoices.
  • Resolved problems where contracts were saved with empty spaces.
  • Fixed issues with changing contracts in tickets not reflecting in "Ready to Bill."
  • Addressed issues when changing customers in tickets.
  • Fixed billing address not displaying for accounts owner on billing address.