• Added the option to export data from ticket, project, and timesheet tables as CSV files.
  • Made the home screen data partially clickable.
  • Added a strip to indicate the chat mode within the chat section.
  • Revamped the notes & time drawer to improve the time entry process and enhance user experience.
  • Introduced a new section under "Ready to Bill" for fixed contracts.
  • Released an early bird version of NinjaOne RMM for privileged customers.
  • Updated the sorting order on customer filter inside ticket table in ascending alphabetical order.
  • Invoice numbers are now auto-generated and specific to each MSP.
  • Invoice numbers can now be manually edited and modified within the invoice.
  • Added the option to set a default billing template for MSPs.
  • Fixed issue with displaying resource name in the time entry.
  • The count of selected filters is not appearing within the ticket table filters.
  • Unable to update a customer's email and phone number.
  • Updated the format for scheduled and actual time in ticket to display as hours and minutes.
  • Blocked the addition of assignees in closed and cancelled tickets.
  • Fixed issues with deleting time entries.
  • Removed the round checkbox from the checklist section during ticket creation.
  • Fixed ticket creation time to now align with the resource's time zone.
  • Removed the dark background color from the invoice ID field, making it non-editable on click.
  • Updated the design of the searchable country field on the signup page.
  • Corrected the email content error in the "Reset Password" email for resources.
  • Updated the toaster notification when trying to log in with customer-user credentials.
  • Made the last name field mandatory during signup.
  • Fixed notification count mismatch when clearing sample data.
  • Fixed issues with sending attachments via email.
  • Resolved sorting issues in the ticket list based on usernames.
  • Fixed chat visibility issues in email-based tickets.
  • Updated the design of the product and expense drawer.
  • Fixed issues with ticket status updates from the notes and time entry drawer.
  • Messages sent from the System App are no longer listed in the notifications for older tickets.
  • Blocked the ability to add a child ticket to a merged ticket.
  • Fixed caching issues within child tickets.
  • Resolved design issues with the Timesheet Approve/Reject modal.
  • Fixed issues with multi-select options in notifications where blocking the save button popup .
  • Resolved an issue where messages sent by customer users from the IT Connect mobile app were only appearing in their own notification section.
  • Fixed issues with time entries of different customers being selected in the "Ready to Bill" section.
  • Corrected the missing % symbol in the tax field on invoices.
  • Fixed an issue with receiving emails for invoice drafts.
  • Corrected the template dropdown on the invoice page accessed through "Ready to Bill."
  • Fixed the toaster error that occurred when only spaces were entered into the mail subject field.
  • Resolved issues when adding 0% tax for billing templates.
  • Fixed a caching issue in the tax drawer.
  • Fixed no service type was showing in the "Ready to Bill" table for products and expenses.
  • Fixed issues with the discount field in billing templates.
  • Resolved issue where contract details displayed randomly when selecting advanced settings.
  • Updated toaster content when adding products and expenses.
  • Set a character limit for product name and product type, and fixed issues when inputting large amounts for the price.
  • Resolved required field validation message issue on the Tax configuration page.
  • Fixed issues with fetching the mail subject and body from billing templates when creating invoices from a draft.