Product Release Notes 2024.08.12

Removed the alert center icon and split notifications and messages into different sections.
Moved notifications to the top right corner, next to the profile icon of the resource.
Added the ability to pin chats and chat directly from the message window for pinned chats.
Introduced message tray on right sidebar for easy access to new messages.
Added an option to pin tickets, tasks, and projects to a watchlist for quick access at any time.
Fixed issues with receiving attachments on email replies from users.
All tickets and tasks with active timers will now appear at the top of the watchlist.
The side navigation bar will now only expand if a submenu is available and will do so on clicks.
Added Tooltips for side navigation bar modules
Resolved issue with updating the ticket type in new tickets.
Added an option to assign a new assignee to projects if the default assignee is removed.
Fixed issue with adding a domain that was previously associated with a deleted customer.
Corrected pagination issues when no data is present in tables.
Fixed issues displaying tax and discount inside the billing template.
Resolved a message count issue when sending a canned note as a self-message.
Fixed an issue with adding customers with names previously used by deleted customers.
Removed the SLA requirement when creating a service ticket template.
Fixed UI issue within the billing template under the customer's Billing & Invoice section.
Resolved issue with deleting project templates.
Corrected issue with updating the variable attribute name.
Fixed the ticket ID issue for connection test tickets from N-Central.
Removed the merge option from the ticket table.
Adjusted footer height on the timesheet home page.
Fixed the issue of sending multiple canned notes when clicked more than once.
Fixed the content issues within the control center descriptions
Resolved duplicate notifications in the IT-Connect for ticket creation.
Added an asterisk symbol on the new canned note creation page.
Made the country dropdown in the sign-up page searchable.
Fixed issue where inactive resources were displayed as active in the resource listing table.
Corrected the toaster notification for resetting passwords for locked users.
Implemented word limit for the address field in the company details section.
Resolved the bad request error if add long characters in the SLA title and description.
Fixed the issue where members couldn't be removed unless a field value updated on user group.
Fixed UI issues in the resource type details section.
Resolved an issue with updating contracts during ticket creation.
Corrected the active status display for the MSP account owner.
Removed unnecessary space between the headings of the user section.
Fixed issue where users were not appearing in the customer hub ticket table within customers.
Corrected UI break on the merge ticket page when the customer has a lengthy name.
Resolved issue when creating a customer with a name exceeding 256 characters.
Restricted templates on IT-Connect to users who have that option enabled.
Removed the mandatory field requirement for the phone number of a resource.
Added toaster notification for resetting the password of a locked resource account.
Removed notifications for inactive resources related to ticket creation emails.
Fixed total and subtotal amounts on the invoice dashboard.
Resolved issue where subtotal and total amounts appeared equal on invoices.