improved
fixed
Product Release Notes 2024.06.27
- Implemented new design for IT-Connect download drawer.
- Implemented new design for resources detail.
- Added new icon for alert center and reduced its size.
- Updated icons for account lock and unlock for both resources and customer users.
- Implemented screen drawers for creating and updating templates.
- Added mails for account lockout scenarios to respective users.
- Added mails for account lockout scenarios to MSP superadmins.
- Fixed issues with scheduled announcements on email.
- Fixed issues with the billable toggle in project details.
- Fixed issues with updating location description.
- Fixed issues with horizontal scroll of cards while using a mouse on MS Teams application.
- Fixed issues with horizontal scroll while using a mouse in list mode on MS Teams application.
- Fixed issues with the search field in "Tags".
- Blocked adding descriptions for closed tasks.
- Fixed duplicate addition of domains inside customers for both SSO and email domains.
- Fixed issue where value and label overlapped when selecting customer details on project.
- Fixed issue where ticket type, subtype, budgeted hours, estimate end date, and tags from the template were not saved while creating.
- Fixed issues with QA rule for attaching files.
- Fixed bugs in the service desk of the customer hub.
- Fixed issues with the create ticket template where default board and SLA were not binding.
- Fixed issue where filter applied to the tickets board in one account also applied to other accounts.
- Fixed issues with deleting user profile picture.
- Blocked sending email when attempting to click 'Reset Password' for a locked account.
- New icon added for support button on the top nav bar.
- Fixed contents inside control center icons.
- Fixed issues with updating contracts in projects.
- Fixed UI issues in the duplicate option on contracts.
- Fixed issues with deactivating an actual contract.
- Fixed issues with auto-closing drawer after updating ticket details.
- Fixed issues with showing marked flag on the checklist when added to a ticket.
- Fixed issues with toaster on company settings.
- Fixed issues with bulk deleting project/ticket templates.
- Fixed issues with updating the city in the billing address of subscription.
- Blocked MSP owner from listing on customer user list in the customer module.
- Fixed issues with adding duplicate data on multiple clicks of buttons.
- Updated operating hours section in company settings.
- Fixed issues with updating company profile logo.
- Fixed issues with listing user names in the child ticket and merge ticket drawers.
- Fixed issues with added feedbacks in the ticket list.
- Updated screen for teams on channels inside control center.
- Fixed "Oops 404 Not Found" error when clicking on the shortcut of QA.
- Fixed issue where setting SLA values to zero caused immediate ticket expiration.
- Fixed issue to unlock account of account owner from another super admin.
- Fixed issue with switching between hour & minute on SLA creation without values.
- Implemented chat functionality to fall to the next line in the chat window as length increases.
- Disabled notes and time, add attachment, billing settings, and product & expense in merged ticket.
- Made horizontal scroll bar sticky for child and merge ticket table.
- Fixed issues with updating user groups.
- Fixed issue with notifications getting duplicated when clicking 'Mark all as read' on alert center.
- Fixed issues with display name for account owner.
- Fixed issues with editing the primary contact details from site.
- Added limit for title and notes inside customer and user notes.
- Removed delete button for new note creation.
- Added remove button for company logo.
- Fixed issues with updating checklist.
- Fixed issues with updating expiry date upon SSO domains.
- Fixed toaster issues for signing up with SSO domains.
- Replaced "SSO +" with "SSO>" button if any SSO domains are already added for customers.
- Fixed issues with updating self-chats.
- Fixed SSO domain user being added as manual users.
- Removed reset password option for SSO integrated users.