• Implemented archiving functionality for tickets, projects, and announcements.
  • Automatically include users in the customer when receiving emails from specified domain users.
  • Link emails from unidentified users based on customer-specified domains.
  • Capability to add and set new cards as the default for subscriptions.
  • Addressed subscription failure issues on billing dates.
  • Revamped the modal for adding new customers.
  • Redesigned the chat section for email tickets.
  • Added copy link feature for downloading the UltiMate application.
  • Changed the names of dashboards in the side navigation bar to "Overview."
  • Fixed issues with overview data for service desk
  • Configured the accordion to be open by default in the assignees and schedules modal.
  • Set assignees and schedule modal opened as the default when moving a ticket from the "New" status to any other status.
  • Fixed design issues on Quality Assurance board
  • Fixed issues and enhanced user experience on signup screens
  • Resolved the issue of non-account owners receiving notification sounds when adding sample data later.