new
improved
fixed
Product Release Notes 2024.02.14
- Implemented archiving functionality for tickets, projects, and announcements.
- Automatically include users in the customer when receiving emails from specified domain users.
- Link emails from unidentified users based on customer-specified domains.
- Capability to add and set new cards as the default for subscriptions.
- Addressed subscription failure issues on billing dates.
- Revamped the modal for adding new customers.
- Redesigned the chat section for email tickets.
- Added copy link feature for downloading the UltiMate application.
- Changed the names of dashboards in the side navigation bar to "Overview."
- Fixed issues with overview data for service desk
- Configured the accordion to be open by default in the assignees and schedules modal.
- Set assignees and schedule modal opened as the default when moving a ticket from the "New" status to any other status.
- Fixed design issues on Quality Assurance board
- Fixed issues and enhanced user experience on signup screens
- Resolved the issue of non-account owners receiving notification sounds when adding sample data later.