Product Release Notes 2023.12.24

Implemented new design for DeskDay tables.
Redesigned the QA board with a new layout.
Revamped the company resources section.
Resolved issues related to updating resource types for resources.
Resolved issues related to updating the default SLA for customers.
Addressed problems that occurred when saving customer SLA/Contract.
Fixed the occurrence of duplicate ping messages appearing on the table once the user acknowledges a ping message.
When adding new milestones, the page now scrolls down to the bottom by default.
Fixed issues with adding attachments on projects exceeding 5 GB.
Fixed the problem of an invalid warning symbol appearing on time entries.
Resolved issues with the QA board status section not scrolling properly on Firefox.
Fixed the problem of always displaying a successful alert when uploading documents without any file under Customer -> Document.
Fixed the issue of adding a ticket with an inactive Customer.
Fixed the issue of adding a ticket with an inactive User.
Fixed the problem of adding projects with an inactive Customer.
Fixed the issue of adding projects with an inactive User.
Implemented Christmas-themed elements on the Signup and Login Pages.
Fixed the problem were attempting to add an attachment without any file in chat resulted in sending an empty message to the user.
Fixed the issue where the template project attachment did not reflect in creating projects.
Fixed the problems where the template attachment did not reflect while creating tickets.
Resolved issues with the "Add Attachments" button being incomplete and recommended its inclusion in tickets and tasks as well.
Fixed email notifications for projects.
Ensured that the resource type for the account owner fixed to super admin
Set the minimum subscription resource count to one resource.
Corrected the counting of deleted users in the subscription.
Fixed notification when closing an email-created ticket.
Resolved the issue on canceled subscription and ensured access getting blocked.
Fixed the occurrence of ping messages for deleted users.
Introduced new design for the ticket details navbar.
Fixed issues with managers raising tickets for team members from ultimate.
When adding new milestones, the page scrolls down to the bottom by default.
Addressed the responsiveness issue of the action menu appearing of the ticket table.
Provided indications for mandatory fields when updating resource details.
Added a "Work role" option when adding a resource.
Ensured there is an indication for an invalid email ID when adding a resource.
Implemented error handling for creating multiple customers with same email ID.
Fixed the ability to edit closed tickets using the multi-select option on the board.
Canned notes added with the self-option on chat now show only on refresh.
Enabled the ability to hover and see customer details on the table.
Adjusted the hand button on the resources list to cover the entire row
Addressed issue where the total count of milestones/ tasks on projects when delete it.