- Resolved workflow issues associated with reopened and cancelled tickets.
- Addressed problems with toasters linked to password reset.
- Introduced toaster for SSO users' password reset.
- Corrected the display of resource names on the ticket customer selection screen.
- Resolved the issue of usernames not being displayed in the ticket table for resource-related tickets.
- Fixed the problem where the display name did not update for users converted from resources to customers.
- Resolved the absence of a default site for users converted from resources to customers.
- Disabled the activation link success toaster for multiple uses.
- Deactivated options such as 'forgot password,' 'password reset,' and 'resend' for SSO users.
- Fixed issues encountered while saving operating hours for customers.
- Corrected problems related to saving customer timezones.
- Fixed issues with the save button for setting default SLAs for customers.
- Addressed the problem of the chat section being disabled when opening tickets from notifications.